This Privacy Policy outlines how FLATREVE collects, uses, stores, protects, and discloses your personal information when you visit and shop on our official Shopify store. This policy applies to all users of our website and customer information collected by our brand. By using our website and purchasing our products, you fully agree to the terms of this Privacy Policy.
1. Information We Collect
We only collect necessary personal information to complete order transactions and provide after-sales services, including but not limited to: your name, email address, shipping address, contact phone number, order records, payment confirmation information, and website browsing behavior data.
2. Use of Your Information
The personal information we collect will only be used for the following purposes: processing and delivering your orders, providing after-sales support and customer service, verifying user identity, sending order updates, logistics information and service notifications, optimizing our website products and user experience, and complying with legal regulatory requirements. We will never sell, rent, or leak your personal information to any third parties for commercial purposes without your explicit consent.
3. Information Protection
We adopt industry-standard security encryption technology and data protection measures to protect your personal and payment information from unauthorized access, disclosure, tampering and loss. All transaction data on our website is encrypted and transmitted to ensure the security of your shopping information.
4. Third-Party Services
Our store may cooperate with third-party service providers (including payment platforms, logistics and distribution companies) to complete order services. These third parties only obtain the necessary information required to provide services and are obligated to keep your information confidential in accordance with legal regulations.
5. Your Rights
You have the right to view, modify, and delete your personal information stored on our website at any time. If you have any questions about our information processing rules, please contact us via our official email.
6. Policy Updates
FLATREVE reserves the right to update this Privacy Policy irregularly in accordance with business adjustments and legal requirements. The updated policy will be published on the official website, and continuous use of our website after the update is deemed as acceptance of the new policy terms.